Step into the world of elegance with Hoor by Zoya Khan — where tradition meets timeless fashion.
We offer delivery across India.
All orders are processed within 1–2 days.
Estimated delivery time is 0–7 days.
Fast, reliable, and handled with care.
RETURN & EXCHANGE POLICY
At HOOR we are committed to ensuring the highest level of service. Whilst we hope you are delighted with your order, we do not offer any return or exchange.
We only offer exchange if you face quality issues with the product.
If you find the product faulty in terms of its quality or the work done, you have to get back to us within 24 hours of delivery.
After you generate a query, the Quality department of the company will look into the issue and get right back to you.
After reviewing the product, we may offer you an exchange for future purchases in case of any major fault.
Moreover, orders those are customized or given a discount on are not eligible for Return or Refund.
If you have any questions or concerns about our refund policy or the return process, please feel free to contact our customer support team via instagram direct message.
We are here to assist you.
By making a purchase with HOOR you agree to adhere to our refund policy.
Thank you for choosing us for your shopping needs.